CERTIFICATES
ISO - 9001
ISO 9001, It is a document that determines the Quality Management System, which is an international standard.
ISO 9001 certification indicates that an organization's quality management system complies with an internationally recognized and accepted standard. This document shows customers, suppliers and business partners that the organization works quality-oriented and provides the necessary quality standards to meet customer demands.
The basic principles of the ISO 9001 quality certificate are as follows:
1- Customer focus: Understanding and meeting customer requirements to ensure customer satisfaction.
2- Leadership: To support the quality management system with the leadership and commitment of top management.
3- Employee participation: To increase employee effectiveness, encourage participation and support teamwork.
4- Process approach: Effective management of business processes, focusing on continuous improvement to achieve targeted results.
5- Improvement: Identifying continuous improvement opportunities and carrying out corrective and preventive actions.
ISO - 10002
ISO 10002, is a document that determines the "Customer Satisfaction - Customer Satisfaction Management System - Advertisement Processing" standard.
ISO 10002 certification provides a process for managing customer dissatisfaction, evaluating customer feedback, and effectively handling customer complaints. This document contains appropriate methods and procedures to record, monitor, analyze customer complaints and take corrective action.
THE ISO 10002 standard provides companies with a guide to applying the following principles:
1- Reclamation management process: Provides guidelines for effectively managing customer advertisements. This process includes the steps of receiving, recording, reviewing, responding to and resolving claims.
2- Customer feedback: It provides methods to evaluate and analyze feedback from customers. By evaluating customer feedback, organizations can identify improvement opportunities and take measures to increase customer satisfaction.
3- Recording and monitoring of advertisements: It ensures that advertisements are recorded and monitored systematically.
4- Response to advertisements: Provides guidelines for responding to advertisements in a timely, effective and customer-focused manner.
ISO - 14001
ISO 14001, is a document that determines the "Environmental Management System" standard. This document provides guidance on managing and improving companies' environmental performance.
ISO 14001, By following this standard, companies follow the following steps:
1- Determination of environmental impacts: Companies determine the environmental impacts of their activities and identify important environmental factors. This step forms the basis for environmental performance assessment and improvement.
2- Determining goals and objectives: Companies set environmental goals and objectives.
3- Compliance with relevant legal requirements: Companies must comply with environmental legal requirements while carrying out their activities.
4- Education and awareness: ISO 14001, recommends that employees receive training on environmental issues and increase their awareness.
5- Performance monitoring and measurement: Companies regularly monitor and measure their environmental performance. This includes tracking indicators such as the amount of waste, energy consumption, carbon footprint.
ISO - 45001
ISO 45001, is a document that determines the "Occupational Health and Safety Management System" standard. This document provides guidance for organizations in managing and improving occupational health and safety performance.
THE ISO 45001 standard provides a framework for establishing, implementing, maintaining and continuously improving the occupational health and safety management system.
1- Risk Assessment: Organizations identify and assess risks in the workplace. This step involves identifying potential hazards, analyzing risks, and taking appropriate precautions.
2- Legal Compliance: ISO 45001, It recommends that organizations comply with legal requirements regarding occupational health and safety.
3- Occupational Health and Safety Policy: Organizations determine and announce occupational health and safety policies.
4- Education and Awareness: ISO 45001, It recommends that employees receive training on occupational health and safety issues and increase their awareness.
5- Emergency Planning and Response: Organizations must establish and implement emergency planning and response processes.
CERTIFICATES
ISO - 9001
ISO 9001, It is a document that determines the Quality Management System, which is an international standard.
ISO 9001 certification indicates that an organization's quality management system complies with an internationally recognized and accepted standard. This document shows customers, suppliers and business partners that the organization works quality-oriented and provides the necessary quality standards to meet customer demands.
The basic principles of the ISO 9001 quality certificate are as follows:
1- Customer focus: Understanding and meeting customer requirements to ensure customer satisfaction.
2- Leadership: To support the quality management system with the leadership and commitment of top management.
3- Employee participation: To increase employee effectiveness, encourage participation and support teamwork.
4- Process approach: Effective management of business processes, focusing on continuous improvement to achieve targeted results.
5- Improvement: Identifying continuous improvement opportunities and carrying out corrective and preventive actions.
ISO - 10002
ISO 10002, is a document that determines the "Customer Satisfaction - Customer Satisfaction Management System - Advertisement Processing" standard.
ISO 10002 certification provides a process for managing customer dissatisfaction, evaluating customer feedback, and effectively handling customer complaints. This document contains appropriate methods and procedures to record, monitor, analyze customer complaints and take corrective action.
THE ISO 10002 standard provides companies with a guide to applying the following principles:
1- Reclamation management process: Provides guidelines for effectively managing customer advertisements. This process includes the steps of receiving, recording, reviewing, responding to and resolving claims.
2- Customer feedback: It provides methods to evaluate and analyze feedback from customers. By evaluating customer feedback, organizations can identify improvement opportunities and take measures to increase customer satisfaction.
3- Recording and monitoring of advertisements: It ensures that advertisements are recorded and monitored systematically.
4- Response to advertisements: Provides guidelines for responding to advertisements in a timely, effective and customer-focused manner.
ISO - 14001
ISO 14001, is a document that determines the "Environmental Management System" standard. This document provides guidance on managing and improving companies' environmental performance.
ISO 14001, By following this standard, companies follow the following steps:
1- Determination of environmental impacts: Companies determine the environmental impacts of their activities and identify important environmental factors. This step forms the basis for environmental performance assessment and improvement.
2- Determining goals and objectives: Companies set environmental goals and objectives.
3- Compliance with relevant legal requirements: Companies must comply with environmental legal requirements while carrying out their activities.
4- Education and awareness: ISO 14001, recommends that employees receive training on environmental issues and increase their awareness.
5- Performance monitoring and measurement: Companies regularly monitor and measure their environmental performance. This includes tracking indicators such as the amount of waste, energy consumption, carbon footprint.
ISO - 45001
ISO 45001, is a document that determines the "Occupational Health and Safety Management System" standard. This document provides guidance for organizations in managing and improving occupational health and safety performance.
THE ISO 45001 standard provides a framework for establishing, implementing, maintaining and continuously improving the occupational health and safety management system.
1- Risk Assessment: Organizations identify and assess risks in the workplace. This step involves identifying potential hazards, analyzing risks, and taking appropriate precautions.
2- Legal Compliance: ISO 45001, It recommends that organizations comply with legal requirements regarding occupational health and safety.
3- Occupational Health and Safety Policy: Organizations determine and announce occupational health and safety policies.
4- Education and Awareness: ISO 45001, It recommends that employees receive training on occupational health and safety issues and increase their awareness.
5- Emergency Planning and Response: Organizations must establish and implement emergency planning and response processes.